Forall continues to invest in the differentiation and quality of its service, launching an innovative service: iPhone repairs overnight, without having to leave home.
As Forall Phones was the first Portuguese company 100% focused on the sale of Refurbished iPhones, it is not It's surprising that it continues to develop new ideas in the market. This time, the novelty comes in an area which has already been worked on by the brand for a long time, but which is now gaining more prominence than ever : as iPhone Repairs.
?As a Start-Up founded by young entrepreneurs, creativity is in our DNA, and the search for new approaches to marketis a constant reality of our daily lives. What we did was realize internally what we already do excellently, but still in a non-differentiating way, and the answer was clear - let's use ourexpertise < /i>technique in Apple products and apply it in an innovative way?, says Paulo Coelho, Head of Marketing at Forall.
Thus, the Forall created Forall Services, in order to provide iPhone repair services, with all quality and guarantee, Forall brand image strong>. It did so by immediately launching a new innovative service in which damaged equipment is collected at the end of the day, at the location of the customer's choice, and delivered the following morning, already repaired. Everything with a simple click noour websiteand at no extra cost! More than quick service, iPhones are repaired when they are least used, while customers sleep.
?It was a joint and well-coordinated effort from the Technical and Logistics teams that made this launch a reality, involving our Apple Specialist Technicians working overnight, where we will continue to guarantee the best quality in repairs through the use of certified or original parts, and the team Logistics that deals with all the contact, collection and delivery processes of equipment with the aim of ensuring total convenience for the customer?, adds Edgar Fogaça, Head of Operations at Forall.
This extension of Forall to services - through the creation of Forall Services - reinforces the brand's basic vision of sustainability, as we have found a comfortable and accessible solution for the customer, which encourages them not to discard used equipment that has not yet reached the end of its useful life, promoting its use through repair and renewal, thus avoiding further electronic waste.Forall's strategy strong> continues based on the reduction, reuse, recovery and recycling of materials and energy, replacing the end-of-life concept of the linear economy with integrated circular economy processes as a key element for promote the decoupling between economic growthand the increase in emissions and waste and the consumption of natural resources.
You can find out more and request this service, directly at Forall website or by addressing one of the physical stores.
